​1. Refund Policy

• Digital Services & Products: Due to the nature of digital goods, all purchases are final and non-refundable once the service has begun or the product has been delivered. Please make sure to review all product details carefully before purchase.

• Order Cancellation: If you wish to cancel an order for any digital service, cancellations may only be processed within 24 hours of the purchase if work has not commenced.

2. Service Timeline

• Turnaround Time: Our standard processing time for resumes, websites, and portfolios is 2-5 business days, depending on the complexity of the project. Turnaround times are displayed on each service page.

• Rush Orders: Need it faster? We offer expedited options for select services. Contact us for availability and additional fees.

3. Revisions

• Included Revisions: All digital products include up to two (2) rounds of revisions within 14 days of delivery. Beyond that, additional changes will incur an extra fee.

• Revision Scope: Revisions cover minor adjustments to text, layout, and formatting. Major changes may require a new order or additional fees.

4. Privacy and Security

• Personal Information: We respect your privacy. Any information provided during checkout, including personal data for resumes or portfolios, is securely stored and solely used to complete your order.

• Data Protection: Keelyn’s Corner complies with industry standards to protect your data. We do not share your information with third parties without consent.

5. Intellectual Property

• Usage Rights: All digital products created by Keelyn’s Corner, including but not limited to resume templates, websites, and portfolio designs, are for personal use only. You may not resell, redistribute, or use these products for commercial purposes.

• Credits: We appreciate clients who credit Keelyn’s Corner on portfolios or resumes but understand it’s not always feasible. Please contact us if you’re open to sharing credits on your digital materials.

6. Customer Support

• Contact Us: For questions, order updates, or support, please reach out via our contact page. Our team is available Monday to Friday, 9 AM - 5 PM EST, and will respond within 1-2 business days.

• Technical Issues: Should you encounter any technical issues with our digital products, please notify us within 48 hours of receiving the product to address the problem.

7. Payment and Pricing

• Accepted Payments: We accept major credit cards and secure online payments through our website. All payments must be made in full before services commence.

• Pricing Adjustments: Prices are subject to change based on market conditions and business needs. Once an order is placed, the price is final, and adjustments will not apply retroactively.

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Thank you for choosing Keelyn’s Corner!
We’re committed to providing high-quality services and support as you work toward your creative and professional aspirations.